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Introduction
Day 1 | 1 of 5 Gems
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What is negotiation?
Day 1 | 2 of 5 Gems
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Mirroring body language
Day 1 | 3 of 5 Gems
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The science of persuation
Day 1 | 4 of 5 Gems
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Harvard's principles of negotiation
Day 1 | 5 of 5 Gems
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The law of reciprocity
Day 2 | 1 of 4 Gems
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How to ask questions
Day 2 | 2 of 4 Gems
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Reference dependence and loss aversion
Day 2 | 3 of 4 Gems
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Our perceptions of losses and gains
Day 2 | 4 of 4 Gems
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Tactical empathy
Day 3 | 1 of 5 Gems
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Mislabeling
Day 3 | 2 of 5 Gems
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The anchoring bias
Day 3 | 3 of 5 Gems
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Downward inflection
Day 3 | 4 of 5 Gems
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Framing effect
Day 3 | 5 of 5 Gems
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Labels and mirrors
Day 4 | 1 of 6 Gems
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How to interpret demands as opportunities
Day 4 | 2 of 6 Gems
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What is a BATNA?
Day 4 | 3 of 6 Gems
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Why understanding the other side is important
Day 4 | 4 of 6 Gems
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The "other" party
Day 4 | 5 of 6 Gems
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Cognitive biases in negotiations
Day 4 | 6 of 6 Gems
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The Pinocchio effect
Day 5 | 1 of 5 Gems
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5 mistakes to avoid when preparing for a negotiation
Day 5 | 2 of 5 Gems
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Negotiation mistakes
Day 5 | 3 of 5 Gems
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5 closing techniques
Day 5 | 4 of 5 Gems
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How to haggle
Day 5 | 5 of 5 Gems
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